Informações de contato
Contact Information
Last updated: 1 July 2026
For customer support, order questions, product questions, returns, refunds, privacy requests, or complaints, contact Aupets by email.
Response time
We aim to respond within 1 to 3 business days, excluding weekends and public holidays. During busy periods, responses may take longer.
Order support
Please include your order number, the email used at checkout, and a short description of the issue so we can help you faster.